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As part of IBMS:Core you will receive IBMS:Dashboard which is a powerful scheduling tool.
At a glance the dashboard flags any SLAs which have not been met and then allows you to easily shift appointments and engineers around ensuring you make the best use of your resources given their location and current commitments.
Typically the dashboard is run on a large flat screen TV or projector but many users also run this locally too.
From within the dashboard you can send a message direct to the engineer and also bring up the full details of the job.
